A patient at Dénia hospital has spoken out after his long-awaited surgical procedure was cancelled on two separate occasions. The affected individual explains that he has lived with an ostomy bag for two and a half years, and the operation scheduled to reverse his condition has been suspended twice within a single week.
According to the patient, he began using an ostomy bag approximately two and a half years ago. At the time, he was informed that it would be a temporary situation with an estimated duration of around one year. However, time passed and the procedure to end this situation did not take place within the initially expected timeframe. After two and a half years, the patient finally received a date for his operation: 30th September.
The patient recounts that to undergo the scheduled procedure on 30th September, he had to complete two days of necessary preparation for such an operation. However, just a day before the scheduled date, he received a call informing him that the intervention was cancelled and postponed for a week. The individual laments that the suspension came after he had already completed the prior preparation, alongside the physical and emotional toll involved in facing the operation. Despite this first cancellation, he accepted the new schedule and prepared to repeat the preparation process to be operated on the following week.
The second scheduled date for the intervention was 7th October. According to the shared testimony, the patient had to repeat all prior preparation to undergo the scheduled operation once again. On that day, he explains that he arrived at Dénia hospital at 07:00 and medical staff began preparing him to enter the operating theatre.
However, when he was on the verge of being operated on, he ensures he received a new communication announcing that the procedure could not take place either. “We cannot operate on you,” he was reportedly told. According to his version, when he asked for the reason behind the suspension, the response was: “There are no beds.”
This second cancellation has caused particular indignation in the affected person, who maintains that he had to face all the preparations once again as well as the physical and emotional wear of an intervention that ultimately did not happen. Unlike what occurred with the first suspension, where a one-week postponement was communicated, the patient states that on this second occasion he received no new date to be operated on.
In his complaint, he considers that what happened reflects potential problems with resource availability and hospital organisation. The affected individual describes his situation as outrageous and unacceptable and expresses concern over the consequences that this type of cancellation can have for those awaiting a procedure.
He also expresses his perception that the medical centre is overwhelmed with insufficient resources. He specifies at this point that his complaint is not directed at the doctors, nurses, or other healthcare professionals working at Dénia hospital. Instead, he points directly to those he holds responsible for guaranteeing material means, care resources, and the necessary organisation so that scheduled interventions can be carried out.
The affected individual concludes his complaint with a request directed at those responsible for public healthcare. He considers that his claim does not mean demanding preferential treatment, but rather claiming adequate care after the time he has been waiting. “We do not ask for a privilege. We ask for a dignified healthcare system,” he expresses in his testimony.
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